How It Works

Choose your rental package, select your delivery and pickup dates, and reserve your items online. A deposit is required to secure your reservation.

We recommend booking early, especially around weekends, holidays, and the end of the month.

We provide free delivery within 15 miles of New Richmond. For locations beyond that area, a delivery fee of $1 per additional mile applies.

We prefer that someone be present when your rental items are delivered, but we understand that this is not always possible. If you cannot be there, please provide a secure, protected, and easily accessible location where we can leave them.

Once unattended rental items have been delivered to the location you provided, you are responsible for them and for any loss, theft, or damage that may occur.

Our reusable totes arrive clean and ready to use—no assembling, taping, or breaking down boxes.

Please use all rented items only for their intended purpose. Do not use the totes to transport hazardous materials, chemicals, wet paint, fuel, ashes, leaking liquids, or anything that could permanently stain, damage, or leave an odor inside them.

Please do not overfill the totes. The lids should close completely without being forced. Avoid dragging, throwing, standing, or sitting on the totes, lids, dollies, or other rental equipment.

We will pick up your rental items on the scheduled pickup date. Please make sure all totes are completely empty, reasonably clean, securely closed, and placed with the rest of the rented equipment in the secure and accessible location you provided.

We prefer that someone be present for pickup. If no one is available, you remain responsible for all rented items until we have collected them.

Additional charges may apply if the rental items are not ready, cannot be accessed, or require an additional pickup trip.

Every tote, lid, dolly, and other rental item is inspected and cleaned between rentals so that it arrives ready for the next customer.

Normal wear from responsible use is expected. However, the renter is responsible for any rented item that is lost, stolen, misused, or damaged beyond normal wear while in their possession. If an item cannot be safely cleaned, repaired, or rented again because of neglect or improper use, the renter will be charged the applicable repair or replacement cost.

We encourage you to inspect all rental items when they arrive and notify us promptly if you notice any existing damage or missing pieces. Photos may be taken at delivery and pickup to document the condition of the rented items.

For the safety of all children, please keep children under adult supervision at all times when moving totes are in use.

Moving totes are not toys. Children should never be allowed to climb on, climb inside, play with, or hide inside the totes. Doing so may result in serious injury, including falls, tipping, entrapment, or suffocation.

Always ensure totes are empty before closing or securing lids. Never allow children to play with or around stacked totes.

Parents and guardians are responsible for ensuring children do not use moving totes for play.